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Return & Exchange Periods
You are able to get a refund if after purchasing a Starter Kit the signal is unavailable in your area. You can return your ReadyTV Starter Kit with all items provided upon purchase, the external antenna and the credit purchased for up to thirty (30) days from the date you purchased it. Please note that all ReadyCredit refunds can only be done at our ReadyExpress Store at our Head Office in Portmore, St. Catherine.
How to Return an Item
For valid returns, customers must provide the ReadyTV Digital Box with all items and the original packaging:
- Digital Box
- Power Adaptor
- Remote Control & Batteries
- Indoor Antenna
- HDMI Cable
- RCA Cable
- Quick Start Guide, Warranty Card, etc.
You are required to present your receipt/s to the merchant from which the item/s were bought.
Refund Method & Timing
For items bought with a credit/debit card, monies may be returned/voided in store within 24 hours, however after a cash refund will be provided.